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Amazon is bricking its Astro enterprise robots lower than a yr after launch

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Topic: An vital message about Astro for Enterprise

Expensive Astro for Enterprise buyer,

At Amazon, we search to invent new options like Astro for Enterprise to assist serve our prospects. Whereas we’re happy with what we’ve constructed, we’ve made the choice to finish help for Astro for Enterprise to place our concentrate on making Astro the very best robotic for the house.

Within the coming weeks, Amazon will absolutely refund all Astro for Enterprise machine purchases to the unique fee technique. In case your unique fee technique is not on file or is expired, we’ll challenge a credit score to your Amazon account equal to the quantity you paid. You do not want to take any further steps to obtain your refund.

We’re additionally including a $300 credit score to your Amazon account to assist help a alternative resolution in your office, in addition to issuing you an automated invite to the Astro Day 1 Editions Program should you’d prefer to proceed your journey with Astro in your house.

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What this implies for you:

On 9/25, your Astro for Enterprise machine will not perform and your private information will probably be deleted from the machine. Any patrol or investigation movies recorded by Astro will nonetheless be accessible in your Ring app till your video storage time expires or your Ring Defend subscription ends.

We encourage you to recycle your Astro for Enterprise machine and equipment by way of the Amazon Recycling Program—Amazon covers the prices related to transport and recycling your gadgets and equipment. Discover extra details about the Amazon Recycling Program and get your free transport label by clicking the hyperlink: https://amazonrecycling-us.re-teck.com/recycling/home.

In the event you’re an Astro Safe subscriber:

On 9/25, we’ll discontinue Astro Safe, and your subscription advantages will mechanically finish. You’ll not be charged any subscription charges for Astro Safe starting 7/3 and can obtain a refund within the coming days for any unused, pre-paid subscription charges to the fee technique related together with your Ring account.

If in case you have any questions, please attain out to customer support for added info. Thanks for being an Amazon buyer.


The Astro for Enterprise crew

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