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Thursday, October 21, 2021

Amazon says it’s completely banned 600 Chinese language manufacturers for evaluation fraud

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Bear in mind when gadget distributors Aukey, Mpow, RavPower, Vava, TaoTronics and Choetech began mysteriously disappearing from Amazon’s on-line storefront, and it turned out Amazon had deliberately yanked them whereas vaguely gesturing to the sanctity of its consumer evaluations? Seems they have been simply the tip of the iceberg. Amazon has now completely banned over 600 Chinese language manufacturers throughout 3,000 totally different vendor accounts, the corporate confirms to The Verge.

Amazon says that’s the grand tally after 5 months of its international crackdown, and it’s not being shy about why: a spokesperson tells us these 600 manufacturers have been banned for knowingly, repeatedly and considerably violating Amazon’s insurance policies, particularly those round evaluation abuse.

The South China Morning Publish reported the numbers earlier, citing an interview with an Amazon Asia VP on state-owned tv.

Amazon’s crackdown started amidst reporting by The Wall Street Journal’s Nicole Ngyuen about how firms like RavPower supplied reward playing cards in change for evaluations.

I’ve been accumulating playing cards like this as effectively. Amazon banned the practice of incentivized reviews in 2016, nevertheless it’s a tough enterprise: a few of these presents are disguised as a VIP testing program or an prolonged guarantee. Different firms solely provide incentives after you’ve left a nasty evaluation — they’ll provide you with a free product or provide a “refund” of free cash, no return required, so long as you’ll delete your adverse evaluation.

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It’s not clear which different Chinese language manufacturers is perhaps included in Amazon’s newest crackdown — and it’s fairly attainable a few of their merchandise will escape Amazon’s web. Although Aukey was one of many first high-profile firms to get banned in Might, the corporate was nonetheless promoting earbuds underneath a sub-brand as of July, and you’ll nonetheless purchase a pair of them on Amazon even at the moment. I additionally discovered a Choetech wireless charging pad, and a RavPower battery. We’ve requested Amazon to clarify its insurance policies round ban dodging, and we’ll let you understand what we hear.

In early July, the guardian firm of Shenzhen Youkeshu Expertise (extra generally often called YKS) reported that Amazon had closed 340 of YKS’s on-line shops and frozen over $20 million value of its property, according to the South China Morning Post. The publication described YKS as one of many platform’s largest Chinese language retailers.

Right here’s Amazon’s full assertion:

Amazon works exhausting to construct an important expertise in our retailer in order that prospects can store with confidence and sellers have the chance to develop their enterprise amid wholesome competitors. Prospects depend on the accuracy and authenticity of product evaluations to make knowledgeable buying choices and now we have clear insurance policies for each reviewers and promoting companions that prohibit abuse of our group options. We droop, ban, and take authorized motion in opposition to those that violate these insurance policies, wherever they’re on the earth.

We’ll proceed to enhance abuse detection and take enforcement motion in opposition to unhealthy actors, together with those who knowingly have interaction in a number of and repeated coverage violations, together with evaluation abuse. We’re assured that the steps we take are in the most effective pursuits of our prospects in addition to the sincere companies that make up the overwhelming majority of our international promoting group.





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