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Sunday, June 23, 2024

Asus says ROG Ally efficiency hole shouldn’t exist — however I’m nonetheless seeing it

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Good day everybody, we have now acquired the next updates from headquarters relating to the ROG Ally.

Could vs. June Efficiency Gaps

We’ve heard your considerations relating to a efficiency drop within the first week after launch, and got down to take a look at the theories surrounding this hole. When totally up to date, together with with the most recent BIOS 319 and the most recent AMD graphics drivers 31.0.14058.4001 (downloadable in MyASUS), we’re seeing efficiency on par with the launch BIOS model 317. You’ll be able to see our testing outcomes beneath and validate them by yourself system with the identical video games and settings. Cyberpunk 2077 Benchmark (1080p Medium, FSR Auto): Bios 317: 38.44 FPS Bios 319: 39.95 FPS When you repeat these benchmarks however get drastically completely different outcomes with a completely up-to-date system, please attain out to buyer assist at asus.com for assist. These outcomes have been obtained with the Ally in Turbo mode, unplugged, and with VRAM set to the default 4G. We might be including extra validated sport testing to this listing quickly, so you’ve got extra examples to duplicate by yourself gadget.

Joystick Deadzones

As well as, we’re nonetheless investigating reviews concerning the joystick deadzones. There are a number of variables that contribute to the deadzone you expertise, resembling the sport being performed, the launcher and its controller layer, and naturally Armoury Crate SE. Every of those elements can stack on prime of one another — and since we all know this can be a huge concern for a lot of of you, we need to be sure that we deal with it with the thoroughness it deserves. Keep tuned for extra updates as we’re nonetheless testing. (edited)

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Points with SD Card Readers

Lastly, our staff continues to be arduous at work testing considerations across the microSD card reader. First issues first: in case your Ally’s microSD card reader is failing to learn any microSD playing cards, otherwise you consider there’s a malfunction with the reader, please RMA your gadget by heading to https://www.asus.com/us/support/article/1135/ (US) or https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en-gb (UK).

We take person reviews very significantly, however we wish to gather extra knowledge, as a result of at this second all of our take a look at gadgets are performing inside specs. So in case you do RMA your gadget, be as particular as doable concerning the situations that led to the issue, together with what working mode you have been in, what mannequin microSD card was in use, and what the microSD card was doing on the time. We are going to use this knowledge in additional testing as we attempt to establish whether or not there is a matter and what it’s.

As our first precaution, we might be releasing an replace that reinforces the gadget’s fan speeds, since good cooling alleviates the varieties of element stress that may generally trigger points. Within the meantime, you possibly can create your individual guide fan curve in Armoury Crate SE.

We hear your considerations loud and clear. We need to be exact, and these points take time to diagnose correctly. Relaxation assured we’re persevering with to work to unravel all of your considerations.

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