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Wednesday, May 29, 2024

Asus received’t say if the ROG Ally’s SD card reader will ever be actually fastened

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1) Has Asus truly discovered a {hardware} repair for the defective SD card readers? If somebody RMAs their Ally to Asus this manner, will they get an SD card reader that now not fails?

Our dedication is to help all clients successfully. If any consumer suspects they’re encountering points with their merchandise, we encourage them to achieve out and make use of our RMA course of as wanted. They’ll count on us to offer an acceptable decision.

2) What proportion of ROG Ally methods have this problem?

We can’t touch upon this presently.

3) Assuming there isn’t any {hardware} repair but, why has the guarantee solely been prolonged by one 12 months? 

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Apologies Sean, however we can’t touch upon assumptions.

4) What does Asus plan to do for patrons in territories outdoors the US? Will we see guarantee extensions and SD card reimbursement elsewhere?

Service insurance policies fluctuate from area to area and are topic to native legal guidelines and rules. Whereas I can’t present you a blanket assertion that encompasses all international operations, you possibly can relaxation assured that our focus is high quality and our goal is to successfully reply our customers considerations, no matter location.

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