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Monday, April 22, 2024

AT&T clients report nationwide service disruptions

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AT&T’s mobile community started experiencing main service issues for purchasers throughout america early on Thursday morning. Wi-fi clients took to the carrier’s forums, Reddit (1) (2) (3), and elsewhere to report that they’d misplaced all voice and cell information service — with a few of these impacted unable to succeed in 911 emergency providers.

“We’re conscious of an outage at the moment impacting our mobility customers and are working to resolve it ASAP,” the corporate wrote in a banner notification on its help discussion board. However its other support channels on social media have been surprisingly quiet in regards to the outage, which had already lasted a number of hours for a lot of as of the time this story was printed.

Such far-reaching disruptions are comparatively uncommon among the many main US carriers — T-Cellular experienced something similar final yr — however they will show extraordinarily irritating once they do happen. Outages that stop shoppers from reaching 911 additionally have a tendency to attract the scrutiny of the FCC. In some areas, native emergency providers have already emailed close by residents warning of the AT&T state of affairs and advising them how they will in any other case attain assist if wanted.

The Verge has reached out to AT&T for extra particulars.

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