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EasyJet summer season cancellations – what are your rights in case your flight is cancelled? | UK Information

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EasyJet has cancelled 1,700 flights through the peak summer season vacation season.

The cancellations will affect about 180,000 customers between July and September.

If you happen to’re unfortunate sufficient to be one in all them, this is what it’s essential to find out about your proper to be rebooked or refunded.

How will I do know if my flight has been cancelled?

Individuals whose flights are affected will probably be contacted by EasyJet – so when you do not hear something, you needn’t fear.

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It’s also possible to examine your reserving by logging on to the EasyJet web site.

My flight has been cancelled – will I nonetheless be capable to go on vacation?

Sure, the airline is obliged to supply help to rebook. This may increasingly contain rebooking you themselves, or reimbursing you when you rebook with a unique airline.

EasyJet mentioned 95% of travellers will probably be rebooked on various flights, though that leaves 9,000 individuals who haven’t been rebooked.

All prospects will probably be given the choice to rebook or obtain a refund, EasyJet mentioned. It has to do that by regulation.

What if I’m rebooked to journey on a unique day?

If EasyJet rebooks you on a unique day, you may refuse that and fly with one other airline on the unique day of your departure – at EasyJet’s expense.

That is depending on different airways having seats accessible.

Can I get a refund as an alternative?

Sure, you might be entitled to a full refund in case your flight has been cancelled.

If only one leg of a return journey is cancelled, you may ask for a refund for the entire journey.

Can I get compensation?

Chances are you’ll be entitled to compensation in case your flight is cancelled lower than 14 days earlier than departure.

It will rely on the timing of the choice flight you might be supplied.

If it leaves and will get you to your vacation spot across the identical time, you will not get compensation.

However with underneath per week’s discover of cancellation, it might want to depart no a couple of hour sooner than the unique time, and arrive lower than two hours after the deliberate touchdown.

For cancellations made with 7 to 14 days’ discover, the choice flight should go away not more than two hours sooner than the unique time and land lower than 4 hours after the unique time.

Learn extra:
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Why have flights been cancelled?

EasyJet mentioned it had been compelled to behave in response to the impression of air traffic control strikes in Europe and the knock-on results of the closure of airspace because of the Russia-Ukraine war.

The airline is presenting this as a pre-emptive transfer – saying that by “consolidating” flights now it will likely be in a position to keep away from last-minute cancellations.

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