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Sunday, April 21, 2024

Failure at Bank Pekao – TVN24 Biznes

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On Saturday, Bank Pekao customers have problems with card and Blik payments. “The systems are back in operation, there may still be temporary problems. Please be patient,” the bank’s representatives wrote on social media at 12 p.m.

The information available on the Downdetector website, which collects information about problems sent by Internet users, showed that the failure at Bank Pekao began on Saturday after 10.30. That’s when the number of reports of disruptions began to increase.

Failure at Bank PekaoDowndetector

Failure at Pekao

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“Bank cards don’t work, communication with the bank is impossible because the hotline doesn’t work either,” wrote one of the bank’s customers on Facebook.

“Probably some kind of failure. I couldn’t pay by card either,” added another.

Customers also report that the application does not work and ATMs do not want to withdraw money.

The bank’s representatives wrote in response that they “sorry for the inconvenience.” “We have noticed problems with card payments and BLIK. We are working on restoring the systems’ operation,” we read. Around 12:00, the bank announced that the systems were back in operation. “There may still be temporary problems. Please be patient,” it was written.

Main photo source: Shutterstock



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