Passengers on a plane to Warsaw got stuck at the Chicago airport. The flight operated by LOT Polish Airlines, which was scheduled to take place on Thursday, has been cancelled. People wait another day for departure. We received information about the passengers’ problems on Kontakt 24. We tried to contact the spokesperson of the airline, but we have not received any response until the publication.
On Contact 24 we have received information that due to a defect in the Boeing 787 Dreamliner, the flight from Chicago to Warsaw has been cancelled. It is about the flight with the number LO4, which was scheduled to depart from USA on Thursday at 21.45, he was supposed to land at the capital’s airport at 1.40 on Friday.
Problems with the flight from Chicago to Warsaw
Mr. Bartek, an Internet user who wrote to us on this matter, pointed out that “Boeing 787 Dreamliner broke down and LOT did not provide an alternative and cannot specify when the plane will be repaired”. “The flight was cancelled. Only a few managed to change flights to other flights. We were checked in today at 10 pm from the airport with a receipt” – added the man.
According to Mr. Bartek’s account, passengers were directed to LOT stands where they were to receive hotel vouchers. “Unfortunately, the staff didn’t know anything about it and sent us back with nothing,” the man wrote. Passengers on the canceled flight were only to receive $12 food vouchers, “which could not be redeemed because everything at the airport was closed.”
From the booking system on the website LOT Polish Airlines shows that only single tickets are available for a flight from Chicago to Warsaw in the coming days. Meanwhile, according to the information provided by Mr. Bartek, “about 300 people” were supposed to travel on the canceled plane.
“They treated us all very badly”
This is not the only message we have received on this matter. “The Chicago-Warsaw flight was scheduled to depart on December 8 at 9:45 p.m. Chicago time. Every 20 minutes, the departure time was changed. They kept us until 2 a.m., only to say that the flight was moved to 4 p.m. no one wanted to provide information, again they kept us until 23, only to say that the plane would not take off. They tried to rebook flights to another date, but it does not change the fact that we were practically there for 24 hours, “wrote the internaut.
As she noted, “another plane flew to Warsaw”. “There were a lot of small children with their mothers as well as elderly people. The plane was full, as far as I know, all tickets were bought, which is about 252 people. At the moment I don’t know if anyone else is at the airport because everyone started taking suitcases and go back where he must. The hotel was not provided, nor the taxi. As a meal, they gave away a $ 12 voucher, for which you can buy practically nothing at the airport. They treated us all very badly, “the internaut reported.
Passengers have been waiting for almost two days for departure.
We sent questions on this matter to PLL LOT, but we have not received an answer until the publication of the article.
Main photo source: Contact 24