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Frozen electricity prices 2023. How to submit a statement, by when. Tauron about increased customer interest

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To take advantage of the increased electricity price freeze limits, an additional statement must be submitted. Tauron reported that so far over 430,000 of its customers have done so. The company reminds who has the right to apply for lower electricity prices and encourages them to submit an application online.

Special statements until the end of June. should be submitted by customers of energy companies who want to take advantage of the increased price freeze limits. These include farmers, holders of Large Family Cards and households with people with a severe or moderate degree of disability. This is the effect of the so-called solidarity shield introduced in October.

It is intended to protect Polish families against sharp increases in electricity prices. It assumes a constant price for annual consumption for the following levels:

up to 2000 kWh for households; up to 2600 kWh for households with people with disabilities; up to 3000 kWh for farms with a Large Family Card.

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For households with a consumption limit of up to 2000 kWh, you do not need to do anything. However, people from the aforementioned groups must submit an additional statement – in person or online. The template of the letter is available on the websites of energy sellers, e.g. E.ON, Tauron, PGE, Energa and Enea. The document must be sent by June 30, 2023.

Price freeze. Increased influx of customers

– In Tauron, the most convenient method of submitting a statement is the Internet. Customers who want to take advantage of the solutions of the solidarity shield do not have to make an appointment at a customer service point, Tauron spokesman Łukasz Zimnoch explained on Friday. Recently, Tauron’s customer service points have noted an increased influx of customers willing to make such statements – hence, among others, a reminder that it can also be done remotely, via the Internet. All details are available on the company’s website.

Last year, one third of Tauron’s customers chose online channels to deal with their matters, more than half – telephone, 9 percent. customer service points, and 5 percent. postal correspondence.

Electricity price freeze. You can also submit an application via mObywatel

A statement on increasing the electricity limit can also be submitted via the government mObywatel application. Just log in to it, click the option (tile) “Submit an application”, and then select the application you are interested in from the list of applications and statements.

The application will guide everyone through all the stages of submitting the declaration and automatically complete some of the data of the person submitting the document.

Main photo source: Shutterstock



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