13.9 C
London
Saturday, September 18, 2021

Gigabyte to exchange ‘exploding’ PSUs that Newegg bundled with RTX 30-series playing cards

Must read

- Advertisement -


Gigabyte is providing a return and alternate service for 2 of its energy provide items (PSUs), following complaints that the merchandise had been “exploding” or failing. PSU reviewer Aristeidis Bitziopoulos and Gamers Nexus each discovered that Gigabyte’s GP-P850GM and GP-P750GM fashions might fail catastrophically, with some sparking and others arriving {dead} out of the field. These fashions had been the topic of many unfavourable evaluations on Newegg, and had been beforehand a part of a pressured bundle with RTX 30-series playing cards.

After spending months testing the 2 PSUs, Players Nexus discovered a surprisingly excessive price of failures. Out of the PSUs that Players Nexus sourced from YouTube viewers or bought, 50 p.c of the GP-P750GM failed. Players Nexus even managed to fry a Gigabyte RTX 3080 card throughout its testing, though it’s not clear if this was straight associated to the PSU failing or not.

Gigabyte has responded to the findings (noticed by Kotaku), whereas additionally casting doubt on them. “We had been made conscious by third events of considerations concerning potential problems with the GP-P850GM and GP-P750GM tripping at excessive wattages when examined by way of DC Digital Load gear for prolonged lengths of time repeatedly near the 120 p.c to 150 p.c OPP set off level,” says a Gigabyte spokesperson. “This degree of prolonged testing might severely cut back the lifespan of the product and parts of the GP-P850GM and GP-P750GM.”

The over-power safety (OPP) set off level is an influence provide safety that can activate once you’re pulling extra energy from an influence provide than its rated capability. Gigabyte claims that reviewers had been “repeatedly” pushing the load for “prolonged lengths of time, however Gamers Nexus has responded in a video entitled “Gigabyte twists fact about exploding energy provides in harmful manner.” Players Nexus claims it solely triggered the OPP as soon as throughout its testing on every energy provide, and that this shouldn’t be sufficient for a PSU to fail.

- Advertisement -

Gigabyte is now adjusting the OPP set off level on each the GP-P850GM and GP-P750GM, with the 850W mannequin now working at a most of 1050W as a substitute of the 1300W restrict earlier than. The 750W mannequin has additionally been lowered to an OPP set off restrict at a most of 925 watts, a lot lower than the 1125W restrict earlier than. Gigabyte can also be providing a return and alternate service for the GP-P850GM and GP-P750GM, with details available on Gigabyte’s website.

It has taken Gigabyte greater than six months to answer a number of experiences of failures and poor reviews on Newegg. The response isn’t a superb search for Gigabyte, which might have issued a recall and labored carefully with knowledgeable reviewers as a substitute of doubting their findings. The problems got here to mild as the facility provides had been utilized in Newegg bundle offers on the RTX 30-series playing cards, with folks determined to purchase a brand new GPU and being pressured into additionally shopping for an influence provide that’s been branded by some reviewers as “unsellable.”



Source link

More articles

- Advertisement -

Latest article