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Saturday, October 16, 2021

‘Immensely irritating’: NHS COVID app outage sees customers unable to entry COVID passes | UK Information

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The NHS app and web site skilled an outage on Wednesday afternoon, with customers unable to entry their digital COVID vaccine passes, NHS Digital stated.

One traveller informed Sky Information she had missed her flight to France because of the app crashing.

An NHS COVID Cross reveals proof of a coronavirus vaccination in addition to check outcomes.

NHS Digital confirmed the service had been restored simply after 4pm.

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However some panicked NHS app customers with imminent journey plans had been pressured to pay for brand new flights after being unable to board with out proof of vaccination.

Caroline Frost, a journalist and broadcaster, informed Sky Information she had a alternative of paying £420 for an specific PCR check and a flight later this night or £80 to fly out tomorrow.

She was because of fly from Heathrow to Good on enterprise however has now rebooked to go away on Thursday.

“I had all this earlier documentation, however there was nothing they might do,” she stated.

“There may be proof I’ve been by means of this many occasions, I’ve ticked all of the containers, I haven’t got COVID, I’ve a double vaccination check in my hand, I simply haven’t got the app.

Caroline Frost returned dwelling after being unable to board her flight

“It was a jobsworth second. She stated I sympathise, however there may be nothing I can do. She phoned her superior, there was nothing he might do. There we had been.

“It was immensely irritating, and it felt like such a waste of cash. And naturally, when the app is up and working I’m the identical individual, I will be in the identical situation of vaccinated eligibility to journey.”

Folks travelling overseas or attending occasions and venues in England could also be requested for proof of their COVID-19 standing, which is why on the spot entry to the COVID Cross is essential.

Earlier this month, Scotland’s newly launched vaccine passport app was also hit by technical problems, which means individuals are unable to register their particulars on it.

Folks attending giant occasions and nightclubs in Scotland now need to show proof using the app that they’ve had two doses of vaccine earlier than they’re allowed in, however simply hours after the app’s launch, social media customers stated they had been unable to register on it.

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PM refuses to rule out vaccine passports

Final month, Boris Johnson stated the federal government needs to avoid the introduction of COVID vaccine passports in England “if we probably can”, however added they might be an choice to be saved “in reserve”.

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