Instagram is testing a new feature that may alert customers when the service is having main technical difficulties. The alert will seem as a notification in customers’ Exercise Feed when “persons are confused and in search of solutions,” says Instagram. In different phrases: when the app’s programs take a severe and extended nose-dive, as they did last week.
It’s a wise characteristic from Instagram’s father or mother firm Fb, given the chaos that’s brought on when its companies go down. When Fb, Messenger, WhatsApp, and Instagram fail, folks typically surprise if there’s one thing fallacious with their connection, their web, or their account. Just a little notification telling customers, “Don’t fear, it’s not you, it’s us” will most likely save a variety of confusion sooner or later.
Instagram says it’s testing the characteristic within the US for the “subsequent few months,” and should roll it out extra broadly if it’s useful. It’s straightforward to think about related options being launched for Fb’s most important service, WhatsApp; a messaging app that, for a lot of, constitutes their main mode of digital communication.
In the identical announcement immediately, Instagram additionally stated it was introducing a brand new instrument named “Account Standing” which can notify customers if their content material is reported as inappropriate. “We’ll begin by making it simpler for folks to know whether or not their account is susceptible to being disabled,” stated the corporate in a blog post. “Within the coming months, we plan so as to add extra info to this instrument, giving folks a greater sense of how their content material is being distributed and really helpful throughout totally different elements of Instagram.”