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Friday, April 12, 2024

McDonald's. McDonald's outage in many countries

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Many McDonald's restaurants around the world were closed on Friday due to an IT system failure. Technical problems were reported by premises in many countries – from Sweden, Great Britain and the Netherlands to New Zealand, Australia, Japan and China.

Reuters reported that some restaurants that were closed on Friday have already reopened. The company ruled out that a cybersecurity incident was the cause of the failure. It was not reported how many restaurants were affected by the disruptions.

Failure in McDonald's restaurants

According to the Swedish newspaper “Expressen”, order screens and electronic displays in the kitchen did not work. – It's the same problem everywhere, we don't know when the fault will be fixed – Evelina, an employee of a closed restaurant at the central station in Stockholm, explained to the “Aftonbladet” newspaper.

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The owner of several restaurants, Patrik Hjelte, was quoted by the local newspaper “NWT” in western Sweden as saying that “all restaurants are connected to the same global network.”

Media in other countries also report similar defects. In Denmark, the failure was reported by TV2, in the Netherlands by the “De Telegraaf” newspaper, and in Great Britain – by the BBC.

Technical problems in accepting orders

In Asia, customers of fast food chains in New Zealand and Australia were the first to report on social media about a technical failure that prevented orders from being accepted. Local media report that employees of some establishments have returned to old, proven methods and are taking orders by writing them down with a pen and paper.

Technical problems also affected restaurants in Japan, Hong Kong, Taiwan and China.

There are over 40,000 locations around the world. McDonald's restaurant.

For now, it is not known whether problems have also been reported in Poland. We sent questions on this matter to the company's press office. According to the information available on the company's website, McDonald's in Poland has 403 restaurants in over 150 towns. Over 22.5 thousand people work there. people.

Main photo source: mcdonalds.pl



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