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Thursday, May 30, 2024

Microsoft mounted an issue that made Begin menu and taskbar shortcuts disappear

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On Friday afternoon, Microsoft wrote it’s totally deployed a repair for a difficulty in Home windows that precipitated utility shortcuts within the Begin menu or taskbar to vanish. A number of IT admins detailed the problem on Twitter and Reddit this morning, and Microsoft confirmed it was associated to a latest replace to the Microsoft Defender menace detections.

The issue is affecting companies and organizations utilizing Microsoft 365 and Defender for defense towards malware, viruses, and different threats. In a note to customers, Microsoft mentioned it acquired studies {that a} sure assault floor discount (ASR) rule is inflicting the issues. Earlier within the day, IT admins tried to work across the problem by setting the “Block Win32 API calls from Workplace macro” rule to audit solely.

Microsoft says it “reverted the rule to forestall additional affect while we examine additional.”

Nonetheless, it took hours for the repair to deploy earlier than Microsoft introduced it was totally rolled out at 4:46PM ET.

Subsequent steps: This problem is resolved in safety intelligence replace construct 1.381.2164.0. Putting in safety intelligence replace construct 1.381.2164.0 or later ought to stop the difficulty, however it is not going to restore beforehand deleted shortcuts. You’ll need to recreate or restore these shortcuts by different strategies.

“This has precipitated a foul day,” says one IT admin on Twitter, replying to Microsoft’s acknowledgment of the difficulty. “Blissful Friday thirteenth!” joked another. IT admins have been scrambling to repair the issue and convey the shortcuts again, with many having to inform their Home windows customers to manually launch their apps from the place they’re put in or by utilizing Begin > Run and the executable identify.

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Three IT admins at present experiencing the issue at their organizations confirmed to The Verge that every one shortcuts disappeared — and never simply ones to Microsoft purposes.

Common Home windows customers and shoppers aren’t affected by this unusual bug, and it’ll solely have an effect on managed machines inside organizations. That’s nonetheless a whole lot or hundreds of machines inside large companies that depend on Microsoft’s menace detection safety.

We’ve reached out to Microsoft to touch upon the scenario, and we’ll replace you accordingly.

Replace, January thirteenth, 8:20AM ET: Article up to date with extra info from Microsoft.

Replace, January thirteenth, 5:43PM ET: Article up to date to notice the repair has rolled out.

Replace, January thirteenth, 6:32PM ET: Article up to date to notice that the repair doesn’t embrace restoration of deleted shortcuts, per Microsoft.

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