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Nationwide Senior’s Day. Trade shows – Tomasz Chróstny, President of UOKiK, on ​​the changes

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The government is working on changes to trade shows. The proposals have been prepared by the Office of Competition and Consumer Protection and are to be directed to the next stages of the legislative procedure in November, announced Tomasz Chróstny, the President of UOKiK.

On the occasion of the National Seniors Day, which is celebrated on November 14, UOKiK reminds about the dangers awaiting the elderly. “Every year, UOKiK receives several hundred complaints about unfair practices not only during trade shows, but also during teleshopping or online sales. The addressees of invitations to shows or telemarketers’ offers are most often seniors. Older people constitute a significant group of consumers, but very sensitive” – ​​indicated in the message.

The Office pointed out that there are still entities on the market that behave unethically towards seniors in order to obtain financial benefits.

“Such practices include, for example, persuading people to choose a product at a price many times exceeding its market value, inviting a senior to shows under the pretext of free research or receiving a prize when the real goal is to persuade them to buy, for example, expensive bedding or pots, hide defects in the goods or serve them in product description of non-existent functions. In addition, you can find false sales or auctions on the Internet, which are addressed to the elderly “- it was calculated.


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Trade shows – UOKiK comments

The President of UOKiK, Tomasz Chróstny, reminded that a project was created to limit unfair practices. – In order to limit unfair practices, we have prepared changes to the regulations on trade shows. Consumer rights are often violated during such shows. Our proposals prohibit, among other things, accepting payments before the deadline for withdrawing from the contract or selling medical products outside the company’s premises – said Chróstny.

The first information about the project appeared in June this year. – The draft is already after the stage of interministerial consultations, opinions and social consultations. In November, we plan to refer him to the next stages of the legislative procedure – announced the President of the Office of Competition and Consumer Protection.

The Office encourages us to use free consumer assistance if we have been misled by the seller or if we do not know how to file a complaint. In addition, you can also report to the consumer ombudsman.


Main photo source: Shutterstock

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