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Thursday, February 22, 2024

Nintendo to repair broken Nintendo Switch controllers free of charge – European Commission informs

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The Japanese company Nintendo will repair broken Nintendo Switch controllers free of charge, even after the warranty expires, the European Commission has announced. This is the result of the right to repair regulations.

European Commission in March this year adopted a new proposal for common rules to promote the repair of goods instead of throwing them away. This is to bring savings to consumers and contribute to the achievement of the objectives of the European Green Deal, including by reducing the amount of waste.

The European Commission said in a Twitter post on Tuesday that it had contacted Japanese Nintendo. “We have obtained assurance that the controllers (for Nintendo Switch – ed.) will be repaired free of charge, even after the warranty expires” – the entry emphasized.

Repair instead of trash

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The European Commission said that the proposal, adopted in March, introduces a new “right to repair” for consumers, both under and after the legal guarantee has expired. “The present proposal will ensure that more products are repaired under the legal guarantee and that it will be easier and cheaper for consumers to repair technically repairable products – such as vacuum cleaners or soon tablets and smartphones – when the legal guarantee expires or when the good does not work with the due to consumption.”

As indicated, “under the legal guarantee, sellers will be required to offer repair, unless it is more expensive than replacement.” And “when the legal guarantee expires, consumers will have access to a new set of rights and tools to make ‘repair’ an easy and accessible option.” Among them, e.g. an online repair platform for connecting consumers with repairers and refurbished dealers in their area. It was explained that the platform will enable searches by location and quality standards, helping consumers find attractive deals and increasing visibility for repairers.

The proposal of the European Commission must be adopted by European parliament and the Council of the EU.

Main photo source: Shutterstock



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