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Tuesday, October 26, 2021

PKO BP, Santander Bank Polska, ING Bank Śląski, Getin Bank, Bank BPS, Credit Agricole, Bank Pocztowy, Toyota Bank – difficulties, service works

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PKO BP, Santander Bank Polska, ING Bank Śląski – these are just some of the banks that have planned service works in the coming days. For this reason, customers have to prepare for difficulties in accessing some of the services.

PKO BP

Customers of the largest bank in Poland – PKO BP – must be prepared for these difficulties. In the night from Saturday to Sunday from 0.00 to At 12.30 you will not be able to use the iPKO and iPKO biznes internet and telephone services, the iPKO biznes application, the Open Banking function and pay in online stores using the “Paying with iPKO” service. In hours From 0.00-3.00 am there may be difficulties in paying with the card on the Internet.

“During the break, the IKO and iPKO Biznes mobile applications will be unavailable from 0.00-6.00, and from 6.00-12.30 you will only be able to withdraw money from ATMs, pay in stationary and online stores using Blik” – we read in the PKO BP release. At the same time, it was ensured that all cards, including the most popular debit card PKO Ekspres, will work.

“We ask you to complete all important transactions earlier”, advise PKO BP representatives.

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Santander Bank Polska

On Friday from 23.00 to 7.30 on Saturday, customers of Santander Bank Polska will not log into internet banking and the mobile application. A bit earlier, from 22 will be excluded: Blik, instant transfers, Santander Exchange and Przelew24.

ING Bank Śląski

At night from Saturday to Sunday, from 0.00 to 5.30, service works will be carried out at ING Bank Śląski.

During these hours, customers may have problems with the purchase of, among others new products via the website or in My ING, e.g. application for an account, card, loan. As announced in the announcement, at this time it will also not be possible to, inter alia, make online payments with cards with additional authentication (3DSecure), activate cards, change transaction limits and assign PIN codes, and make a transfer from a credit card account.

“If you want to cancel your card at this time, you can do it on the hotline” – indicated representatives of ING Bank Śląski.

Getin Bank

From Saturday to Sunday, from 0.00-6.00, Getin Bank’s online and mobile banking will not be available.

BPS bank

On Saturday from 7.00 a.m. to On Sunday, due to maintenance work carried out at BPS Bank, there may be interruptions in access to the electronic banking system.

Credit Agricole

During the night from Saturday to Sunday, from 0.00 to 7.30, the following services will be unavailable: CA24 services (eBank, internet, mobile, text), chatbot, automatic IVR telephone service and online payments Przelew Online and Blik. During this time, customers will also not receive SMS notifications about the transaction made with the card. “We will post the cash in the cash deposit machine after the break. If you plan transfers, make them earlier” – reads the Credit Agricole release.

“Payment cards in shops and service points and when withdrawing from ATMs will work normally. However, just in case, have cash with you” – advise bank representatives.

Bank Pocztowy

On Sunday, from 4.00-8.00, due to administrative work on the supplier’s side – as informed by Bank Pocztowy – it may not be possible to make transactions with the card on the Internet with the 3D Secure service.

Toyota Bank

On Sunday, from 4.00-6.00 the planned maintenance works on the bank’s technical infrastructure will take place. During this time, there may be difficulties in authorizing card transactions.

Main photo source: Shutterstock



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