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Tuesday, September 21, 2021

Problem with the e-prescription system resolved. The office.gov.pl application works again

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Over the weekend, there were problems with issuing electronic prescriptions by doctors. On Sunday afternoon, the spokesman of the Ministry of Health, Wojciech Andrusiewicz, announced that the problem had been resolved and the functionality of the web application had been restored.

The RMF FM radio announced on Sunday that from Saturday doctors were not able to issue electronic prescriptions to patients. “Doctors who use the website office www.abinet.gov.pl, on Saturday, trying to issue patients with e-prescriptions, could not choose the name of the drug at all” – the station said.


In response, MZ spokesman Wojciech Andrusiewicz told the Polish Press Agency that the e-Health Center was just restoring the functionality of the system. At the same time, he noted that the problem concerns prescriptions issued by the website office. “You can display them all the time through office applications. The e-Health Center is now restoring the system functionality. Soon the problem will be solved” – he assured after 12 o’clock

Around 3 p.m. on the same day, Andrusiewicz informed that the full functionality of the system had been restored and that doctors could issue e-prescriptions again via the salon.gov.pl application.

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From January 8, 2020, e-prescriptions are mandatoryShutterstock

Recipes in a new form

The e-prescription is issued electronically and replaced the paper version. In the pharmacy, it is enough to provide the patient’s four-digit code and PESEL to redeem it. The patient receives the code by e-mail or SMS. It can also get an informative printout.

E-prescriptions could be dispensed in pharmacies from January 1, 2019, but the obligation to issue them in this form entered into force on January 8, 2020.

The ePrescription must be filled within 30 days, although there are some exceptions. You need to buy an antibiotic within 7 days, and immunological preparations up to 120 days from issuing an e-prescription. For chronically ill patients who are constantly taking medication, a physician can issue a prescription valid for one year. However, he must mark it on it.

Main photo source: Shutterstock

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