Messaging app Telegram gained a “file” 70 million new customers on Monday, as Fb experienced a nearly six-hour long outage throughout its companies, Telegram CEO Pavel Durov introduced. Encrypted messaging app Sign additionally reported gaining “millions” of latest customers on the identical day. Each apps compete primarily with Fb’s WhatsApp, though the outage additionally took down Fb Messenger, and left customers unable to ship messages on Instagram.
70 million new customers is a rise of over 10 % in comparison with the five hundred million month-to-month lively customers Telegram had as of January this year, the final time it reported the same surge in new signups. Coincidentally, this final improve in customers was additionally helped by problems at Facebook. In January, WhatsApp mishandled the introduction of a brand new privateness coverage, resulting in issues that it could be sharing private user data with parent company Facebook.
Though Durov claimed that Telegram “continued to work flawlessly” within the face of its “unprecedented development,” he admitted that “some customers within the Americas could have skilled slower pace than traditional as thousands and thousands of customers from these continents rushed to join Telegram on the similar time.” Sign customers had been additionally experiencing points the place they weren’t capable of see all of their contacts.
“For the brand new customers I’d wish to say this – welcome to Telegram, the most important unbiased messaging platform,” Durov wrote. “We received’t fail you when others will.” Telegram has lengthy courted WhatsApp’s 2 billion customers, and earlier this yr added the power to import WhatsApp chat histories in a transfer designed to assist customers swap from the Fb-owned messaging service. Over the course of this yr it’s additionally added different characteristic targeted on video calling and live streaming, though it nonetheless doesn’t offer end-to-end encryption by default not like Sign and WhatsApp.
“Fb-owned Whatsapp being down is a reminder that you just and your mates ought to in all probability be utilizing a extra non-public, non-profit different like @Signalapp anyway,” wrote whistleblower Edward Snowden in the course of the outage, “It’s simply as free, and takes like 30 seconds to change.” Snowden has lengthy been a proponent of Sign, and said in 2015 that he used it each day.