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Monday, February 26, 2024

The FCC bans robocalls with AI-generated voices

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The Federal Communications Fee is making it unlawful for robocalls to make use of AI-generated voices. The ruling, issued on Thursday, offers state attorneys common the power to take motion towards callers utilizing AI voice cloning tech.

As outlined in the ruling, AI-generated voices at the moment are thought of “a synthetic or prerecorded voice” underneath the Phone Shopper Safety Act (TCPA). This restricts callers from utilizing AI-generated voices for non-emergency functions or with out prior consent. The TCPA consists of bans on a wide range of automated name practices, together with utilizing an “synthetic or prerecorded voice” to ship messages, nevertheless it wasn’t explicitly said whether or not this included AI-powered voice cloning. The brand new ruling clarifies that these recordings ought to certainly fall underneath the legislation’s scope.

“Dangerous actors are utilizing AI-generated voices in unsolicited robocalls to extort susceptible relations, imitate celebrities, and misinform voters,” FCC Chairwoman Jessica Rosenworcel stated in an announcement. “State Attorneys Basic will now have new instruments to crack down on these scams and make sure the public is protected against fraud and misinformation.”

Though state attorneys common may already go after the unhealthy actors behind robocalls primarily based on the rip-off or fraud they’re perpetrating, this new ruling offers them the ability to carry rip-off artists accountable solely as a result of they’re utilizing an AI-generated voice. The FCC first proposed banning using AI voices in robocalls final month.

Scrutiny of AI voices in robocalls has ramped up in current weeks. In January, some New Hampshire residents received a name that appeared to make use of AI to impersonate President Joe Biden’s voice, and it informed them to not present up on the polls for the state’s presidential major. An investigation has since linked the robocall to 2 Texas-based firms: Life Company and Lingo Telecom. The FCC issued a cease-and-desist order to Lingo Telecom, which transmitted the decision.

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