The owner received a water bill sixty times higher apartments in Warsaw, who contacted the editorial office TVN24. Instead of the approximately PLN 100 she had been paying so far, the woman received two demands for payment in the amount of PLN 6,307.73 plus accrued interest (on October 21, the interest was PLN 58.18).
Warsaw. She received a water bill 60 times larger. “I'll get these every now and then”
– It's hard for me to find time to constantly write to Polish housing community regarding absurd water bills. But I do it. I write appeals, call the administration and the accountant, but I don't get any answers other than that I have to pay because this is the settlement – he says in an interview with TVN. – Even if I wave my hand and pay this bill, it won't help. I'll be getting these from time to time. If not six thousand, then ten or even one hundred thousand zlotys – he adds.
Account of horror in Warsaw. “The fees were very low”
TVN contacted the building's manager, Victus. She explains that the six thousand zlotys is a settlement not for half a year, but for 5 years. Why? Well, the company explains that since 2019, “the radio module has been transmitting very low, false levels on the hot water meter.” That's why when it was replaced in May, “horror bills” came. – The owner of the premises was charged very low utility fees during this period – explains Małgorzata Górska, legal advisor and partner at Victus.
However, this does not convince the resident who has to pay a horrendously high bill. She contacted a lawyer who explained to her that water bill claims could become statute-barred after two years. However, the administration demands that it pay the correction for five years back. She was only offered the option of paying in 10-month installments. She also reported the matter to Office of Competition and Consumer Protection.