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Thursday, February 29, 2024

Twitter overhauls course of for reporting rule-breaking idiots

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Twitter’s redesigned course of for reporting coverage violations on its platform is now extensively out there, the corporate has introduced. It’s designed to deal with all the things from studies about misinformation and spam, to harassment and hate speech. The redesign has been in testing since December last year, and makes use of a so-called “symptoms-first reporting stream” that’s designed to make it simpler to report unhealthy habits. It’s now out there in “most international locations” throughout net, iOS, and Android.

The corporate outlined how the brand new course of works in a blog post last year. Beforehand, Twitter’s course of would ask which coverage has been damaged, after which ask for extra particulars. As a substitute, the brand new stream asks for particulars on what’s occurred, earlier than getting extra granular about which guidelines could have been damaged. Twitter’s weblog put up likened the brand new course of to a health care provider asking “The place does it damage?” slightly than instantly leaping to specifics.

Early outcomes from the testing have been Positive. Twitter says the variety of “actionable studies” elevated by 50 p.c because of the brand new course of.

The rollout of the brand new reporting stream comes as Elon Musk’s tried takeover of the platform has positioned renewed scrutiny on Twitter’s moderation insurance policies. Musk’s place as a “free speech absolutist” suggests he’d need the corporate to take a way more relaxed method to content material moderation underneath his possession. However with the Tesla CEO making frequent threats to scrap the deal, it’s nonetheless unclear when, or even when, the acquisition could also be accomplished.

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