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Imaginative and prescient Professional house owners are reporting a mysterious crack within the entrance glass

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Imaginative and prescient Professional house owners are posting near-identical experiences of a crack showing on the entrance glass of their headsets. None of them appear to know the way it occurred, both.

The problem was first noticed by MacRumors, and to date, there have been 5 separate Redditors who have posted about it within the r/VisionPro subreddit. Engadget additionally reported that the same happened with its review unit. What makes it curious is that all the uploaded footage seem to indicate vertical hairline cracks in the identical precise space above the nostril bridge. All of the affected Redditors say they didn’t do something apparent to trigger the cracks, like dropping the gadget or storing it improperly. Reddit consumer @dornbirn claims that they polished the entrance glass, positioned the tender cowl on, packed it away within the case, and woke as much as see the crack the following morning. Many of the different affected Redditors additionally famous they both saved their Imaginative and prescient Professionals in {cases} or positioned the tender cowl on.

It’s unclear whether or not that is merely a beauty difficulty.
Picture: @ContributionFar8997 / Reddit

There’s some hypothesis that this can be a heating difficulty when charging the Imaginative and prescient Professional within the case or with the duvet on. Others contend it may be a producing drawback with the glass or just a design flaw that places an excessive amount of stress on that individual space.

It’s additionally unclear whether or not the hairline crack is merely a beauty difficulty, because it does appear to look over a sensor however doesn’t hinder any of the cameras. That stated, repairing the Imaginative and prescient Professional is pricey. With Apple Care — which costs $500 for the Vision Pro — there’s a $299 deductible for damaging the duvet glass. With out it, it’ll value $799. @ContributionFar8997 wrote that that they had visited the Apple Retailer and was informed that they’d should pay the deductible with a purpose to get the crack fastened.

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We don’t but understand how widespread this difficulty is, as experiences appear restricted to Reddit up to now. The Verge reached out to Apple to see if it’s conscious of the difficulty however didn’t instantly obtain a response.

Replace, February twenty third, 2024 1:40PM ET: Added that Engadget says the identical occurred to their overview unit.

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