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Tuesday, December 3, 2024

What is not covered by the phone warranty?

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Today, a phone is more than just a calling device – it is our digital assistant, wallet and entertainment center. When it stops working, your first thought is to take advantage of the warranty. Many people only find out at the service center that their case does not qualify for free repair.

Mechanical damage beyond protection

Manufacturers are ruthless in this matter – if you drop your phone and the screen cracks, you can forget about warranty repairs. The same applies to any other damage, which was caused by the user's fault. Flooded phone? It doesn't matter that you have “waterproof” equipment. Dented casing? The service will also help here. It's worth remembering this, especially since Cost screen replacement in the latest models it can be really big.

When you void the warranty yourself

Sometimes it is we who, unknowingly, ruin the chance for free repair. It may be tempting to install an unofficial version of the system or unlock hidden functions via root. However, manufacturers treat such activities as breach of warranty conditions. The same category includes using counterfeit chargers or returning equipment to unauthorized repair points.

Natural wear and tear outside the warranty

Over time, every phone loses its shine. The battery doesn't last as long as it did at the beginning, and the housing is covered with small particles scratches. This is a natural phenomenon, as is a slight slowdown in system performance after two years of intensive use. The warranty does not cover such cases – they exist considered as normal effects of use.

What does the warranty actually protect?

The warranty is only intended to protect us against a defect that came from the factory. So if your phone suddenly turns itself off, the camera stops taking photos or loudspeaker creaks – all this can be repaired, unless we contributed to the fault. The manufacturer is also responsible for software defects that appear despite normal use of the equipment.

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So as not to lose warranty protectionwe should use only original accessories and in case of problems, use only authorized services. It is equally important to keep all documents related to the purchase and follow the manufacturer's recommendations regarding the use of the device.



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