Portal spidersweb.pl reported important changes to the Lidl Plus regulations. Information about the possibility of deleting a user account “in the event of reasonable suspicion of violating the regulations” has been added to the rules of use of the application as of October 28. Lidl revealed what exactly the infringement options are.
Big changes in Lidl Plus. Sharing promotions may result in the loss of your account
The subpoint added by Lidl states that “The Service Provider may terminate the contract with the User with immediate effect (termination with immediate effect of the contract for participation in the Service) for important reasons.” According to the store, these include:
- reasonable suspicion that the User has violated these Regulations or other regulations of a campaign or promotion in which participation is possible only through the Service, resulting in unjustified granting of a promotion or other benefits in the Service;
- transfer by the User – under any legal title – to another user of a coupon entitling to grant a discount or participate in a campaign or promotion via the Service, which has been assigned only to the Account of a given User;
- submission by the User of a false declaration as to the fulfillment of the conditions entitling to use the Service (in particular any of the conditions indicated in point II, section 1 of the Regulations);
- unfairly influencing the functionality of the Service or interfering with its mechanism in order to obtain undue coupons or promotions.
The most important point is the second rule, which refers to the practice of sharing promotions, which is popular among customers. Lidl has thus expressly prohibited the transfer of coupons between users.
Biedronka is already struggling with “theft” of promotions. Who are the “discount thieves”?
With changes to the regulations, Lidl may want to prevent the problems that occurred recently time affected buyers in Ladybug. As usual we informedthe store chain is currently fighting the so-called discount thieves – fraudsters who use other customers' phone numbers to take over their promotions and buy more products at discounted prices prices. Interestingly, “thieves” provide phone numbers at random, hoping that they will take over a given person's discount. More on this topic they wrotein the article: “Biedronka has a problem with 'discount thieves'. Anyone can be their victim“.