Problem at the post office. “The lady in the window had tears in her eyes”

In case of problems with receiving letters or shipments, please provide information on Contact24.

“For two weeks, Poczta Polska in Grudziądz He holds my electricity and gas bills, as well as my packages. I go to the post office every day to find out why there are such delays. I stand an hour in the queue at the main post to find out what about my shipments and gets the answer that there are delays. I understand two -day delays, but not two weeks, “she said Contact24 Mrs. Danuta.

The postman she encountered by her was to tell her that “there were release and retirement at the post office, and no one was employed at the resulting vacancies.” “He said that he is already physically finished, because he does two regions alternately, just like the rest of his colleagues,” she emphasized.

She added that her daughter living in Shepherds She also did not receive documents from ZUS and packages for your child.

Also Mrs. Magdalena z Upper Jastrzębia contacted the editors Contact24. In her town, which belongs to the commune of Aleksandrów Łódzki, the postman was not to appear for at least a month. As a result, residents do not receive valid official documents, such as tax decisions or information on waste management fees.

“I did not get a decision with the dimension of real estate tax, although I should receive it by the end of February. I did not get a decision to pay for garbage. (…) The same applies to PIT for 2024. The former employer gave me the parcel number. He receives, “she explained.

After unsuccessful contact attempts, Magdalena went to the post office in Aleksandrów Łódzki. “The mail looks like an indulgence, a queue like in the PRL. Two ladies in the window, tired and overwhelmed. I ask: where are my letters? When is the postman? And the lady in the window had tears in the eyes. She said only that there are four people out of seven postmen, and three vacancies are open” – described Magdalena.

Mr. Arek Z Wrocław He wrote that last month he learned twice that Poczta Polska did not provide him with registered letters.

“I waited for important documents for ZUS from my former employer. I got information that they were given to me by registered mail, but when after three weeks the parcel did not reach me, I contacted the former employer, who in response gave me the number of post I got ” – he described.

The signal on problems with the delivery of parcels by Poczta Polska gave the editorial office Contact24 too resident Płochocinalying in the municipality of Ożarów Mazowiecki. From her relationship described by TVN WarsawAnd it follows that for about two months in the northern part of the town there are no lists sent via Poczta Polska. – It has never been that the mail was distributed every day, but now it is not delivered at all – noted Maria.

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We also received information about significant difficulties in Brwinów. “On Friday I got an invitation to a wedding sent in December. For PITs I just stopped counting and settled online, but I am not half a gram certainty that they will all reach me this year. Last week, the calculation of real estate tax threatened the clerk by bicycle,” wrote Mrs. Justyna.

The TVN24.pl business editors asked Poczta Polska to comment.

“We would like to inform you that in some regions of delivery in recent weeks there have been temporary difficulties resulting from the reasons related to, among others, the seasonal, higher than standard disease absence of employees or the accumulation of registration parcels awarded by institutions and business clients (including tax decisions and PIT -y)”) ” – said the press office.

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– We have the delivery of probably 95 percent. And this is not something we will invest in now – said Sebastian Mikosz, president of Poczta Polska, in the material of the “Note” program published on March 12, TVN.

The Poczta Polska Board is currently implementing the company's transformation plan, which according to the president is to transform the operator “into a modern courier-drainant-financial and digital company” and is needed because of the difficult post of mail. He assumes, among others Termination of the company's collective labor system (ZUZP) and employment optimization, mainly through the voluntary departure program (PDO) and group layoffs. The company's management board adopted a resolution on conducting PDO at the beginning of this year.

Poczta Polska is a state -owned company, the largest postal operator on the domestic market. It employs approx. 62 thousand employees, and its network includes 7.6 thousand branches, branches and postal agencies throughout the country.

The company employs over 19.6 thousand postmen; Their number has dropped by approx. 1.9 thousand. against last year. Just over 67 percent Employees are men, and almost 56 percent They are city postmen.

Last year, Poczta Polska had nearly PLN 750 million losses. The company is to get nearly PLN 3.7 billion from the State Treasury for the obligation to provide universal postal services in 2021-2025.